Misspeaks in Small Talk: How to Talk Small Across Cultures

Picture this: you’re at a bustling international conference, surrounded by professionals from all corners of the globe. 

As you navigate the sea of faces, you strike up a conversation with a colleague from Japan

You’re eager to make a good impression, but as the conversation unfolds, you find yourself struggling to find common ground.

You can tell your colleague is uncomfortable.

Maybe you spoke too personally too soon.

This scenario highlights the sometimes delicate nature of small talk across cultures

What may be considered polite and engaging in one culture could be perceived as intrusive or off-putting in another. 

In this blog post, we’ll unravel the mysteries of small talk in cross-cultural interactions.

The West

In Western cultures, small talk often revolves around neutral topics such as the weather, sports, or current events. 

For instance, in the United States, it’s common to initiate conversations with casual remarks like, “How’s the weather treating you today?” or “Did you catch the game last night?” 

These topics serve as safe conversational starters, allowing individuals to ease into interactions without delving into more personal matters right away.

The East

On the other hand, in many Eastern cultures, small talk tends to be more reserved and indirect, focusing on topics that preserve harmony and respect

In Japan, for example, small talk often centers around polite greetings and expressions of gratitude. 

Initiating conversations with phrases like “How are you?” or “Thank you for your time” demonstrates respect for social norms and etiquette.

The Middle East

In some cultures, such as those in the Middle East, small talk may involve more personal inquiries about family, health, or well-being. 

For instance, in countries like Saudi Arabia or the United Arab Emirates, it’s common for individuals to inquire about each other’s families or offer blessings for good health and prosperity.

The Missteps & Misspeaks

Though small talk can serve as a tool to build rapport, it can also present cultural pitfalls if not approached with sensitivity and awareness

For instance, in China, discussing topics related to politics, religion, or personal finances may be considered taboo, as they can potentially lead to conflict or discomfort. 

Similarly, in some cultures like Finland or Sweden, excessive small talk may be perceived as insincere or intrusive, as these societies value directness and authenticity in communication.

Navigating these cultural boundaries requires a keen understanding of local customs and norms

By observing and adapting to the small talk conventions of different cultures, individuals can bridge cultural divides, foster connections, and build trust in their interpersonal interactions.

Food: A Universal Language

A plate of Italian pasta.

A dish of Japanese sushi.

A bowl of Ukrainian borscht.

Traditional dishes from around the world bring together many elements of the culture on a plate.

They’re like a sensory representation of the larger culture.

And even better – cuisine is a great conversation starter, because it’s rare that food is taboo.

No Food Taboo

Unlike other cultural areas – like dress, honor, sexuality – there isn’t much taboo surrounding food.

Every culture loves their traditional dishes, and every culture wants to talk them up.

Bring up religion at the dinner table, and you’ll be walking a minefield.

Bring up sexuality in some cultures, and you’ll likely be shown the door – or at the minimum, be on the receiving end of some death stares.

Bring up food, and nearly everyone will be overjoyed and will love to share their favorite dishes, their cultural heritage.

Food is not a hot button issue (unless you’re arguing which pizza is better: Chicago deep dish or a New York slice).

And you can talk about food all day, because not only does it vary across cultures, it varies across regions of the same culture.

For instance, a pizza in Northern Italy will be prepared with thin crust; the more south you go, the thicker the crust gets.

How it’s prepared, the regions’ special touches, what special treats are made for celebrations and holidays.

People of every culture are exuberant about sharing their food; this is one area of conversation you can be relatively sure about.

Food Culture: France vs. Denmark

Discussing one’s food culture can also reveal some pretty interesting discrepancies between countries and their approach to food.

As we talked about last week, the how, when, why, and with whom of food can give you some hints about the broader culture itself.

Danish Professor of International Marketing Dominique Bouchet knew this and so compared the differences between French and Danish food culture.

As one might expect, significant differences exist.

The French view eating as a social experience.

The importance placed on food is reflected by their language, which has a broad vocabulary for food, eating, and even specific tastes.

The Danes view food more as a source of nutrition and energy. Pleasure and the social experience takes a backseat.

While you might see a French person touching and smelling fresh ingredients at a market for a good deal of time before they purchase their products, you’re unlikely to see a Dane do the same.

What we eat and why we eat is a major indicator of who we are.

Bouchet writes:

“Fresh oysters and red meat are seldom appreciated in Denmark, whereas in France exactly red meat is perceived as being more alive, and thereby more powerful and appetizing. The animalistic aspect is seen as something positive in France and Spain, whereas the associations in Denmark and Germany are more in the direction of death and morbidity. The reaction is one of disgust, and therefore it is desirable to kill each and every trace of what is disgusting in a process of frying, boiling, or pasteurizing.” 

With food, our cultural differences are bolded and italicized.

This is why sharing food is so important to cultural integration.

If you are inquisitive and observant about your new culture’s food habits, you can deduce much more about a culture than just their food preferences.

You can discover the deep roots of their baobab.

Marriage for Economic Advantage in Japan & How Saving Face Impacts Job Loss

The norm in the West is that one should marry for love.

But imagine growing up in a culture where economic advantage was given priority.

This is largely the case in Japan.

History Repeats Itself

Prioritizing economic advantage in marriage is not unique to Japan and other Asian countries; in fact, it was once a Western norm, as well – and pretty recently, at that.

People were often coupled in European countries according to class and, thus, economic advantage.

If you’ve ever read a Jane Austen novel, then you know that locking down a wealthy suitor, preferably one with plenty of property, was much more advantageous to a young woman (and her parents) than finding someone she loved.

It was only at the beginning of the twentieth century that “love marriages” were more commonly sought.

But Confucius saw it differently. He placed economic advantage above love, and in this, the Japanese agree.

Head of Household

One way in which Japanese society differs from the West is that women are more often the heads of household when it comes to finances.

While Japanese husbands have long been responsible for bringing home the bacon just like everywhere else, women are largely in charge of this bacon.

So, what happens when a man should lose his job in Japan?

Well, this is seen as a huge failure on his part – and a personal one, regardless of whether the firing was only an economical company decision.

Job Loss & Suicide Rates

Whereas in a love marriage, a wife would be expected to support her husband through such a crisis, in Japan, not so.

If a Japanese man loses his job, he also loses his social standing…and he may lose his wife too.

Because of the fact that the man would no longer be fulfilling the primary task in the economic marriage compact – making money – he would not expect support from his wife.

Instead, he might expect to lose honor, lose face, and feel the powerful shame that accompanies that loss. This is one of the reasons that suicide rates in Japan after job loss are incredibly high.

According to National Jobs for All Coalition:

“From 1953 to 2003, each 1 percentage point increase in the cyclical component of the male unemployment rate led to a 5.39 percentage point increase in the cyclical component of the male suicide rate. This effect is 38 times larger for Japan than for the United States.” 

Moreover, Japanese companies are very reluctant to fire staff, because of this societal loss of honor and the resulting shame. Layoffs, in fact, are considered taboo. So, instead of firing employees, companies may demote those who are ineffective but keep them on the payroll.

However, don’t consider this act too merciful; although they refrain from firing ineffective employees, they also try to make the office more uncomfortable for them – think smaller, windowless offices without air-conditioning. In fact, they have places called “boredom rooms,” where they essentially try to drive staff to voluntarily quit.

In this way, Japanese norms and values reverberate throughout their culture, with the need to save face permeating up into the very policies and procedures of company culture.

Next week, we’ll continue our tour through marriage in Asia by exploring the “marriage buyer’s market” in China.

Contact vs. No Contact Cultures: A Guide to Touching

If you’re a man, how would you greet another man? Probably just a shake of the hand, right?

How would you greet a woman? If you’re from the West, probably the same.

You’d offer your hand without a second thought. But, considering the different body contact norms across cultures, you shouldn’t assume sameness when it comes to greetings.

Sometimes, cross-cultural matters of gender are quite sensitive and, depending on the culture, even same-gender greetings may require some specific behaviors.

If you don’t want to do something taboo in your new culture, as a monkey, watch and learn. Or, better yet, prepare yourself beforehand by reading up on gender norms in this “guide to touching.”

Touching Across Genders

In certain cultures, particularly in traditional ones, touching when greeting is only acceptable when of the same gender.

Generally, same-gender contact (male-to-male and female-to female) is acceptable in many cultures. But what about male-to-female contact?

Physical contact between men and women in African countries and in Muslim majority countries is often seen as taboo.

Moreover, in traditional societies, PDA is unacceptable, and you’ll rarely see a man and a woman holding hands in public or greeting each other with physical contact.

In some regions, the latter is acceptable if the man and woman are family.

Left Hand/Right Hand

You should also consider which hand you greet someone with.

If you are left handed, and normally reach out to shake with your dominant hand, hold up a minute.

When in Africa or Muslim majority countries, many will consider this left-handed shake disrespectful, because the left hand is considered the “dirty” hand.

Because clean water for hand-washing isn’t always readily available in some regions, tasks in these cultures are separated between the left and right, with the left hand being responsible for dirty tasks…even cleaning oneself after using the toilet.

Not only that, but in Islam, a preference is always given to the right hand.

DohaNews states why:

“This follows in the tradition of the Prophet Muhammad, who favored his right hand for such actions [eating meals and greeting people].”

When Muslims perform wadu – purifying themselves ritually before prayer – they follow a sequence while washing, always prioritizing the right side.

Imam Talib Shareef told PBS:

“That cleanliness is a process. It starts with your intentions. In basic terms it’s, ‘I intend to make the ablution in preparation to stand in obedience before my Lord.’”

Being as the right hand is given such preference, touching or greeting someone with the left hand would be considered very rude, regardless of whether or not the right hand is busy at the time.

Knowledge of these differences in cross-gender contact and right hand/left hand norms can make the difference between success across cultures or a terrible first impression.

To Kiss Or Not to Kiss?

A peck on the cheek, locking lips, snogging, necking, playing tonsil hockey.

90 percent of the global population practices some form of kissing or another.

And, yet, cultural values and norms dictate where and when and why and who we kiss.

Last week, we talked about cultural norms and appropriate touching. Today, we’ll discuss one of the most plainly visible cultural behaviors in this realm: kissing.

Greetings

As we mentioned last week, Spanish women often greet with a kiss on both cheeks. Spanish men, however, do not normally greet other men this way. Cross-gender kissing is a greeting strictly reserved for women.

Travel to Eastern Europe, and you’d find there are no restrictions with the cheek kiss; men and women, alike, greet each other as such. A kiss on both cheeks is commensurate with a handshake.

Another cultural greeting comes in the form of the “Eskimo kiss.” This is a kiss that looks like rubbing noses.

The “kiss” is actually a Canadian Inuit tradition called a kunik. However, a kunik is probably not what you think.

Communications Director of the Avataq Cultural Institute in Montreal, Taqralik Partridge, told Esquire:

“Inuit do not touch noses end to end or rub them back and forth against each other. We place our nose over the place we intend to kunik, press our nostrils against the skin, and breathe in, causing the loved one’s skin or hair or any other part to be suctioned against our nose and upper lip.”

The intention with a kunik is to breathe in the smell of your loved one. These norms illustrate the Inuit culture’s values.

Where Kissing is a Crime

Some cultures prohibit kissing in specific circumstances.

For instance, in many parts of the world, PDA is highly taboo. And in some places, kissing in public is not only “frowned upon,” it’s illegal.

You might expect that in cultures with stricter cultural values and norms, like the Middle East or North Africa. But, guess what? Kissing is also illegal (on the books, at least) in some parts of the U.S.

In Hartford, Connecticut, it was made illegal for husbands to kiss their wives on Sundays. And in Cedar Rapids, Iowa, a law was put in the books that prohibited strangers from kissing.

And what about unwanted kisses?

Snopes ran an article about English gentleman, Thomas Saverland, who apparently needed to learn that “no means no” the hard way.

In 1837, Saverland forcibly kissed Miss Caroline Newton at a party. Newton wasn’t having it, so she bit off a chunk of his nose.

According to the Bell’s New Weekly Messenger published on April 30, 1837, when Saverland took her to court, the judge was not sympathetic to his case, ruling:

“When a man kisses a woman against her will, she is fully entitled to bite off his nose, if she so pleases.”

These strangely specific instances are obviously regional and are likely not enacted nowadays. But the fact that they ever existed just goes to show how mores can become laws in certain cultures. And it also illustrates how cultural mores can evolve over time.

Sometimes, it takes years and even decades for laws to catch up to changing cultural values. And when values change, norms – like kissing habits – often follow.

Next week, we’ll delve deeper into sexual mores to see how various cultures view the act of locking lips.

Norms & Laws: Right vs. Illegal 

Cutting in a queue. 

Breastfeeding in public. 

These are folkways and mores – both social norms that aren’t accompanied by powerful consequences.  

If you did either of these things in a culture that doesn’t accept it, someone might give you is a dirty look or, at worst, you might be ostracized. But, it’s unlikely that you’ll suffer punishment for violating either of these norm types. 

Laws, on the other hand, are the very definition of social norms that cannot be crossed without punishment: they define what is right versus what is illegal. 

Legal Norms 

Laws are social norms, formally written and enforced by the state. They distinguish between acceptable and unacceptable human behavior in a society, and they also define the sentencing process and punishments for these behaviors. 

Any given culture or nation normally has a legislative branch that creates the laws. They are the social norm directors in this respect. 

Police and other law enforcement officials crack down on those who offend these laws. They are the social norm enforcers. 

Judges, juries, and the courts then lay down the law, correcting those offenders. They are the social norm punishers.

Treating infractions of legal norms with imprisonment and fines pressures members of a society to comply with and conform to the accepted norms 

Taboos -> Laws 

Many taboos become law. For instance, in Muslim countries, it is taboo for Mohammed to be depicted in illustrations, and it is also taboo for women to drive. These taboos then may cross into written law, either directly or indirectly. 

In Saudi Arabia, for instance, although there is no written law against female drivers, locally issued licenses are required for driving, and they aren’t issued to women. This makes female driving illegal in effect, which corresponds with the social taboo. 

Some American examples of taboos crossing into law have to do with the policing of dress code. Believe it or not, in 2014, a saggy pants ban was passed in Florida, and other cities followed suit. Towns in Texas, Pennsylvania, Illinois, and New York also banned women from wearing shorts in the 30s and 40s. 

Mores and folkways, which can be offensive to some, do not often cross this threshold into law.  

For instance, public breastfeeding. In America, the social nudity mores might cause some to cringe when a woman breastfeeds in public; however, it’s not illegal to do so (with the exception of these states) and many women do.  

norms

Along with the other three social norm types, laws are the most restrictive and the most effective in defining a culture’s conformity. Without conformity of some kind, culture would not exist.