Building Bonds Across Borders: The Crucial Role of Trust in Cross-Cultural Negotiations

Who do you trust? And why?

The answer may be partially rooted in your culture.

Through two eye-opening experiments in a study on cross-cultural differences in trust, researchers examined how people from different cultures build trust with strangers

They focused on Americans and Japanese, expecting their trust-building methods to differ. 

And they were right.

American vs. Japanese Trust

For Americans, trust was thought to come from shared group memberships, while for Japanese, it was about having direct or indirect connections with others.

The results confirmed these ideas. 

In both experiments – one involving questions and the other a money-sharing game – Americans trusted people from their in-group more. 

But for the Japanese, something interesting happened: when there was a chance of having an indirect connection with someone outside their group, their trust increased even more than for Americans.

These findings show how cultural backgrounds shape the way we trust others. 

For Americans, it’s about being part of the same group, while for Japanese, it’s more about having connections, even if they’re not direct. 

Understanding these differences is crucial for better communication and relationships across cultures.

And for negotiations.

Understanding the Significance of Trust

In cross-cultural negotiations, trust goes beyond mere reliance on promises or assurances; it reflects a deep-seated belief in the integrity, credibility, and goodwill of one’s counterparts. 

Trust fosters open communication, facilitates collaboration, and enhances the likelihood of reaching mutually satisfactory outcomes. 

Without trust, negotiations may stall, misunderstandings may arise, and relationships may falter.

Strategies for Building Trust Across Cultural Divides

Think about what you learned in the earlier study.

Before negotiations commence, you might consider researching how the culture views trust and attempting to adapt to that view

For instance, let’s say you’re a businessperson from the United States negotiating a deal with a company based in Japan. 

In American culture, trust might be primarily based on shared goals or business interests. 

However, in Japanese culture, trust is often built through personal connections and relationships.

To adapt to the Japanese cultural sense of trust, you might prioritize building rapport and establishing personal connections before diving into business discussions. 

This could involve taking the time to engage in small talk, showing genuine interest in your Japanese counterparts’ backgrounds and interests, and demonstrating respect for their cultural norms and customs.

By understanding and adapting to the Japanese view of trust, you can lay the foundation for a more productive and harmonious negotiation process, ultimately increasing the likelihood of reaching a mutually beneficial agreement.

We’ll discuss more strategies for building trust next week.

The Universal Language of Music: A Study of Shared & Divergent Emotions Across Cultures

Music holds a unique position in the human experience.

It transcends language and culture to evoke emotions that resonate deep within us. 

A recent study published in the Proceedings of the National Academy of Sciences examined music’s impact on our bodies and emotions and investigated its universal appeal and divergence across different cultures.

Mapping Sensations Across Borders

Music has long been recognized for its ability to elicit emotion and bodily responses, from foot tapping to goosebumps. 

But what exactly drives these sensations, and are they consistent across cultures? 

Drawing participants from both Western and East Asian cultures, the study included a range of musical preferences and sensitivities. 

By analyzing responses to a curated selection of songs, researchers sought to uncover patterns in bodily sensations and emotional experiences evoked by different types of music.

The study revealed striking similarities as well as divergent experiences in the way individuals from distinct cultural backgrounds responded to music. 

Despite differences in musical preferences and exposure, participants reported consistent emotional experiences and bodily sensations across various genres and styles of music.

Amidst this harmony of emotions, a notable discrepancy emerged concerning familiarity with the music.

As one might expect, Western participants exhibited a greater familiarity with Western songs, whereas East Asian participants demonstrated a stronger connection to music from their own cultural sphere, reflecting the influence of exposure and upbringing on musical preferences.

Visualizing Musical Effects

Through the use of bodily sensation maps (BSMs), researchers were able to visualize how different musical attributes, such as tempo, rhythm, and melody, influenced participants’ subjective experiences. 

Sad or tender melodies elicited sensations primarily in the head and chest regions, with Western participants particularly experiencing the haunting effects of melancholic tunes in their gut. 

Conversely, danceable and joyful melodies induced sensations distributed across the body, with a concentration of effects in the limbs, reflecting the infectious energy of upbeat rhythms.

Notably, music categorized as aggressive triggered sensations pervading the entire body, with a heightened intensity in the head region. 

This visceral response underscores the profound impact of music on our physiological state, eliciting a holistic bodily experience that mirrors the emotional intensity of the composition.

East Asian participants exhibited more consistent activation in the head, legs, and arms across different musical categories, suggesting a nuanced sensitivity to the varied aspects of music. 

Conversely, Western participants reported a more uniform sensation concentrated in the chest area, particularly pronounced in response to melancholic or tender melodies, reflecting cultural differences in emotional expression and bodily awareness.

Despite these variations, the study revealed a remarkable convergence in the association between musical features and emotional dimensions across cultures

Musical attributes such as slight harmonic changes, low roughness, and clear keys were consistently linked to emotions of tenderness and sadness, while complex rhythms and unclear keys evoked feelings of scariness or aggressiveness. 

Implications and Future Directions

Whether it’s Beethoven’s symphonies or traditional Chinese melodies, the language of music speaks to us all in ways that defy cultural divides.

These findings not only underscore the universal language of music but also highlight its profound impact on our emotional and physical well-being. 

By understanding the connection between music, emotions, and bodily sensations, we can gain deeper insights into the human experience and potentially utilize the therapeutic power of music to promote healing and connection across communities.

Cultural Thinking Orientation & the Bullwhip Effect: Does the Way We Make Decisions Impact Supply & Demand?

Economists and researchers have long studied consumer thought and decision-making in order to understand supply and demand.

They’ve uncovered a phenomenon called the “bullwhip effect.”

This is a supply chain event where small oscillations in demand at the retail level result in increasingly larger oscillations in demand at other supplier levels, such wholesale, distributer, raw material, and manufacturer levels.

When you consider this phenomenon, visualize the cracking of a whip.

A small flick of the wrist sends a wave outwards.

Panic-Buying & The Market

One example of the bullwhip effect is panic-buying.

Consider the instinct to buy up all the toilet paper and hand sanitizer during the COVID pandemic. 

As stores struggled to keep their shelves stocked, orders increased, and manufacturers worked hard to meet that demand.

But eventually, they overproduce, as consumers stop panicking and ease up on the supply.

This is one way the bullwhip effect manifests.

But does our cultural thinking orientation influence this, as well?

Researchers of this study were interested in the dynamics of a culture’s holistic versus analytic thinking orientation – and what its relationship is to the bullwhip effect.

The Hypothesis: Holistic Thinking Reduces Bullwhip Effect

The hypothesis of the study posits that a stronger holistic thinking orientation might be associated with a reduction in the bullwhip effect. 

This is because holistic thinkers tend to make more extensive use of information, and higher reported information use might also be linked to a reduced bullwhip effect.

The Study’s Results: The Short Answer is ‘No’

Using the “beer game” – a simulation designed around the complexities of supply chain management – researchers found no evidence supporting the hypothesized relationship between the overall holistic versus analytic thinking orientation and the bullwhip effect.

One possible explanation for this lack of correlation could be cognitive limitations faced by individuals when dealing with an abundance of information in the beer game. 

If both holistic and analytic thinkers have similar cognitive capacities, neither thinking orientation may have an advantage in handling the overwhelming information. 

As a result, even if holistic thinkers focused more on contextual information, they might not integrate it into decision-making to a greater extent than analytic thinkers due to these cognitive constraints. 

This is further supported by the finding that the thinking orientation did not correlate with the reported use of information, indicating that both groups utilized available contextual information similarly.

What the research found was that thinking orientation didn’t impact this relationship on the whole…although, it did impact the decision-making of different subdomains of thinkers.

The Subdomains

A negative correlation was observed between a specific subdomain of the holistic versus analytic thinking orientation and the bullwhip effect. 

This indicates that certain aspects of decision-makers‘ thinking styles might indeed influence supply chain variability.

When considering the subdomains of the holistic versus analytic thinking orientation, the relationship between the subdomain concerning causal attribution and the bullwhip effect stood out. 

Decision-makers who assumed less complex causal relationships performed worse in terms of the bullwhip effect.

Moreover, the study revealed that holistic thinking did not correlate with reported information use. 

Instead, only the reported use of specific information demonstrated a negative association with the bullwhip effect. 

This finding implies that the nature and relevance of the information being utilized might be critical in mitigating supply chain fluctuations.

This study of the dynamics within supply chains can serve as a basis for developing more effective strategies to manage demand variability.

A balanced combination of holistic and analytic thinking might yield the most beneficial outcomes, with a focus on immediate processes (analytic thinking) while considering more distant processes to some extent (holistic thinking).

The Theory of a Universal Structure of Human Values

What values do you consider “collectivist”? How about “individualist”?

If you had to explain your own values, under which headline would they fall?

This study examines the values of American, Indian, and Japanese populations. 

The intent of this cross-cultural research was to measure the individualist, collectivist, and mixed values in each culture to see where they fell.

First off, what constitutes an “individualist” versus a “collectivist” value?

The Values

The researchers used the theory of a universal structure of human values, proposed by Schwartz and Bilsky in 1987 (revised in 1992).

Each value is labeled individualist, collectivist, or mixed and are as follows:

  • Power: Attainment of social status, dominance, and control. (Individualist)
  • Achievement: Personal success and competence. (I)
  • Hedonism: Pleasure and enjoyment. (I)
  • Stimulation: Excitement, novelty, and a thrilling life. (I)
  • Self-Direction: Independent thought, action, and autonomy. (I)
  • Benevolence: Preserving and improving the welfare of others. (Collectivist)
  • Tradition: Respect for and acceptance of cultural customs and traditions. (C)
  • Conformity: Restraint of behaviors to maintain social order and harmony. (C)
  • Universalism: Understanding, tolerance, and protection for the welfare of all. (Mixed)
  • Security: Stability of self, relationships, and society. (M)
  • Spirituality: Finding meaning, inner harmony, and having a spiritual life. (M)

These values encompass a range of motivations and goals that individuals may prioritize in their lives.

The Results

Along with these value types were subcategories of value traits. 

And of these value traits, Americans, Indians, and Japanese participants were compatible in 14 of the 22 individualist values.

Of the collectivist values, participants were compatible in 13 out of 15.

Lastly, of the mixed values, there was compatibility in 9 out of 15 (and absolutely none regarding spiritual values).

The American participants, as expected, scored high on individualist values and mixed types. They had a preference for standing out from the crowd. 

Indians, on the other hand, were drawn to collectivist and mixed values. They believed in the power of unity. 

The Japanese students threw a bit of a curveball. They didn’t follow any clear pattern of individualism or collectivism.

This study suggests that no country – including the United States, India, or Japan – can be neatly labeled as just individualist or collectivist. Each has a melting pot of values.

Independent variables like gender, race, income, or media usage may also help us understand why individualistic and collectivist orientations coexist in the same cultures.

Country Mouse vs. City Mouse: Who is More Giving?

Politicians always harp on about “small-town values,” but what do they actually mean?

Personally, when I think about “small-town values,” a sense of community comes to mind – everyone knowing everyone, and with that, a generosity of spirit.

But does that mean city-dwellers aren’t as giving as small-town folk?

Over the past few weeks, we’ve talked a lot about prosocial behavior, including financial giving and volunteering help.

Historically speaking, small-town folk have long been thought to be more helpful from an evolutionary perspective due to kin selection and reciprocity – both direct and indirect – as a result of cooperative behavior.

Today, we’ll take a look at some studies that pit city-folk against country-folk to see if a city-culture is as generous as its small-town counterpart.

Altruistic Opportunities

A study by Korte and Kerr contrasts urban and nonurban environments, intending to test the urban incivility hypothesis, which the study characterizes as:

“interaction between strangers is less civil, helpful, and cooperative in an urban environment than in a nonurban environment.”

The study used a field experiment – 116 field situations, in fact – in Boston and in a number of small towns in Massachusetts, using three dependent measures.

These measures were requests for assistance for:

a) “lost” postcards, b) overpayments to store clerks, and c) a wrong-number phone call.

In each of these cases, those in small towns were more likely to help than in the city of Boston.

So, yes, small-town folk were found to be more helpful in this particular situations…

But does that cross cultures?

Turkish City vs. Small Town

A similar study by Korte and Ayvalioglu was conducted across 456 towns, cities, and urban squatter settlements (also thought of as “urban villages”) in Turkey.

This field experiment also studied helpfulness in three dependent measures:

a) response to a small accident, b) willingness to do an interview, and 3) willingness to give change.

Helpfulness levels were found lowest in cities and of equal measure in towns and squatter settlements.

Do these two studies suggest city dwellers are generally and universally less helpful than those living in small towns?

While we’d need a broader scope, it appears to be trending that way.

And this may be due to the size of the population, resulting in less trust and intimate human connection in the city culture versus small town culture.

‘Simpatia’ and Spontaneous Helping: What Values Contribute to a Culture of Volunteering?

Do you find time to volunteer?

For what reason?

Is it something personally important to you? Or is it something that your culture values?

We’ve been talking about prosocial behavior in culture over the last couple of weeks, including donating money.

This week, we’ll look at what values might contribute to a culture of volunteering.

Spontaneous Helping

When you think of volunteering, you probably think of giving your time and energy regularly to an organization – working at a food bank, helping your church bake sale, participating in big brother/sister, etc.

But there are different forms of volunteering.

One form – spontaneous helping – was the focus of a study on cross-cultural differences in helping strangers.

Research was conducted in big cities – New York, Shanghai, Rio de Janeiro, etc. – of 23 countries.

Non-emergency situations were set up, in order to assess how frequently strangers might proactively come to a person’s aid.

These situations included a stranger dropping a pen, a stranger with an injured leg trying to pick up magazines, and a blind person crossing the street.

These three measures resulted in a relatively stable helping rate per city.

But the findings across cities varied greatly.

Brazilians vs. Malaysians

The highest helping rate – 93% – was found in the city of Rio de Janeiro.

This finding is in line with past studies of cultural norms in Spanish and Latin American countries.

Such studies have highlighted the cultural value of “simpatia” in such cultures – i.e. a demonstrated politeness and helpfulness to strangers and a proactive concern for others.

The lowest helping rate – 40% – was found in Kuala Lumpur, Malaysia.

Being that both Brazil and Malaysia are collectivist cultures, this result contradicts the theory that collectivist societies might have a higher helping rate than individualist societies, due to their social orientation.

In reality, the results were all over the map in relation to collectivism vs. individualism and helping, with cities in some collectivist countries averaging higher helping rates – like San Jose, Costa Rica (91.33%) and Lilongwe, Malawi (86%) – while others had low rates – like Singapore (48%) and Sofia, Bulgaria (57%).

Conversely, some individualist cultures were high on the scale – like Vienna (81%) and Copenhagen (77.67%) – while others were low – like New York City (44.67%) and Amsterdam (53.67%).

Economic Productivity

One curious finding was the inverse relationship between helping and the country’s economic productivity.

That is, helping occurred less on the whole in wealthier countries than in poorer ones.

This might suggest that some cultures show more care for each other out of necessity.

Next week, we’ll talk more about different avenues of volunteering and their cultural relevance.

A Universal Truth: Research Confirms That Giving Makes You Feel Good

Prosocial Spending – aka, Charity – is a Psychological Universal

You’re walking down the street, and you see someone holding a sign, asking for help.

Just $20 for gas, $5 for food.

You feel the urge to give. You want to help.

While you might assume generosity and giving is not a universal value, this tug on the heartstrings may be more common than you think.

Prosocial Spending

In the last post, we talked about prosocial behavior – i.e. care given to other people and one’s community.

Prosocial spending – or charity – is one part of prosocial behavior.

It’s defined as using one’s financial resources to help others.

One study of over 600 North Americans showed that those selected at random to spend a small windfall of money on others were significantly happier than those directed to spend it on themselves.

And this happiness derived from generosity was found to be universal.

Research on Prosocial Spending and Well Being shows that those who give have greater well-being, the world over.

When survey data was analyzed across 136 countries using Gallup World Poll data, the study found that humans on a whole derive happiness and other emotional benefits from helping others financially.

As the study reads,

“In contrast to traditional economic thought—which places self-interest as the guiding principle of human motivation—our findings suggest that the reward experienced from helping others may be deeply ingrained in human nature, emerging in diverse cultural and economic contexts.”

Apart from the surveys, the researchers went on to conduct experiments for causality in two widely different countries: Uganda and Canada

Here’s what they found.

Uganda vs. Canada: Well-Being and Prosocial Spending

While controlling for household income, donating to charity had a positive effect on life evaluation/well-being across the board.

The study also found that while people in wealthier countries were able to donate at higher rates, the well-being was not greater.

Well-being based on giving monetarily is only weakened in less wealthy nations due to the infrequency of donations.

When investigating Canada (which falls within the top 15% of countries based on per capita income) and Uganda (which falls in the lower 15%), the study found that 66% of respondents in Canada reported donating frequently while only 13% did in Uganda.

However, the experimental study went on to assess prosocial spending in different cultural contexts other than charitable giving.

Approaching students at random on campuses in Uganda and Canada, researchers asked the participants to describe their experience after spending 10,000 Ugandan shillings or 20 Canadian dollars (each of which has equal buying power in these two countries) and also rate their happiness on the Subjective Happiness Scale.

Others were asked to rate self-spending and their corresponding happiness.

As past studies have shown, those who spent on others reported higher levels of happiness than those who spent on themselves.

But what emerged about the cultural differences in spending was interesting.

In Uganda, those who purchased something for themselves described a personal necessity at three times the rate as those in Canada. 

Additionally, Ugandans were more likely to have purchased something for others in response to a negative event, like medical services or supplies, while the same result was not met with at all in Canada.

Despite these differences in spending on others, the emotional benefits were the same in both countries.

6 Basic Emotions & How They Are Viewed by Different Cultures

Happiness. Sadness. Fear. Anger. Surprise. Disgust.

According to this study, titled “Two Sides of Emotion: Exploring Positivity and Negativity in Six Basic Emotions across Cultures,” universal emotions can be perceived positively or negatively by different cultures.

The study tested the affective and cognitive components of these emotions on Korean, Chinese, American, and Canadian students.

What the study found was that each of these emotions contain both positivity and negativity but were viewed differently among cultures.

Study’s Findings

Canadians and Americans (Westerners) and Chinese and Koreans (Easterners) have different thinking styles.

As the study notes

“Easterners tend to be dialectical when thinking about a situation in a manner that balances the positives and negatives. When things are going well, Easterners might expect a change for the worse, and when things are going badly, they might expect things to get better.”

On the other hand, Westerners’ thinking style can lead to imbalance.

“Westerners tend to focus more on one pattern—things will tend to stay as they are, good or bad. This thinking style may lead Westerners to think that things are rather consistent, leading them to concentrate on one side of an issue.”

Let’s see how this affects each group’s perspective on these six basic emotions.

Sadness

Stronger positivity of sadness was reported by Easterners, and stronger negativity was reported by Westerners.

This complies with past studies’ findings that negative emotions have motivational and cognitive utility

Other studies have found that Westerners tend to feel they shouldn’t have to face sadness, while Easterners embrace the experience of sadness.

Happiness

All four countries rated happiness as positive, though Easterners reported stronger negativity of happiness, while Westerners reported stronger positivity.

Past studies have found that happiness may be experienced differently and mean different things across cultures.

The study suggests that while happiness may be a bright sunny day in the West, it may be balanced with the negativity of a drizzle in the East.

Anger

Anger was viewed more positively by Easterners than by Westerners. 

A 2013 study found that anger was expressed more by those with lower social status in the U.S., while it was expressed by those with higher social status in Japan, probably to demonstrate authority. 

This may be one reason why Easterners view anger more positively than Westerners.

Fear

Americans were the only group to report stronger cognitive fear than affective fear.

Their thoughts and conceptualization of fear were more negative, as fear was anticipated more and felt less, or maybe suppressed, while the other three groups felt fear as more negative.

Koreans reported a stronger positivity of fear, which may be due to their history. 

As a threatened nation, they may view fear as a norm that they must simply live with.

Disgust

Similarly to fear, Americans were the only group to report stronger cognitive disgust than affective disgust.

This means that others felt disgust more negatively, while Americans thought and conceptualized it more negatively. 

Easterners reported a stronger positivity of disgust, which might suggest their duality of thinking/feeling that even “bad” things can be beneficial.

Surprise

Surprise was reported by Easterners to be more negative, while by Westerners it was reported to be more positive.

Unexpected events are viewed as more negative by Easterners, and although they expect change more than Westerners, it’s not as welcome.

Emotion Words: How Different Languages Express Feelings

Does the emotion word for happiness mean the same thing in all languages?

How about grief? Angst?

A scientific study looked at the semantic patterns in some 2,500 languages and discovered that emotion words may mean different things according to the language family from which they originate.

We’ve talked about emotion and culture over the past few weeks: how emotions are perceived differently and expressed differently.

Now, we learn that even the language of emotion is diverse.

Let’s take a look.

Universal Emotions

Some emotions, which English speakers might consider primary emotions – think happiness, sadness, anger, love, hate, etc. – are quite universal across world languages.

Most languages have words to describe the primary feelings shared by all humans.

However, just as cultures see color differently, even these primary emotions may be nuanced.

The primary emotion of anger blends into other feelings in different cultures.

Indo-European languages link anger to anxiety, while Austroasiatic languages link it to regret or grief.

Austronesian languages connect anger to pride and hate, while Nakh-Daghestanian languages connect it to envy.

This seems to indicate that cultures see even primary emotions in different shades.

But where culture and emotion become even more interesting is in the specificity of the language surrounding it.

German Specificity 

Some languages, like German, have words expressing very specific feelings for which other languages have no equivalent vocabulary.

“Sehnsucht,” for instance, means to yearn deeply for another life, while “schadenfreude” means to feel pleasure from another’s misfortune.

There are no direct translations in English, and the nuance would be lost in describing these feelings in pretty much any other language but German.

You might consider that these feelings, therefore, are deeply rooted in German culture.

Papua Guinea’s Hospitality

The word, “awumbuk,” is another example of a feeling expressed with language that is deeply rooted in culture.

This word comes from the Baining people of Papua Guinea.

It expresses the feeling felt after guests leave following an overnight stay.

According to cognitive scientist, Asifa Majid, it describes a feeling of listlessness, like a “social hangover.”

The different experiences of emotion across cultures are emphasized in language.

As the study’s senior author, psychologist and neuroscientist, Kristen Lindquist, put it,

“We walk around assuming that everyone else’s experience is the same as ours because we name it with the same word, and this suggests that that might not be the case.”

The Meaning of Well-Being: A Qualitative Cross-Cultural Study

What does “well-being” mean to you?

Back in 1984, the World Health Organization defined health and well-being as follows:

“Health is a state of complete physical, mental, and social well-being.”

This universal definition of well-being differs from subjective well-being, which is how one evaluates one’s own quality of life, how one feels in it, and how one feels they function in it.

Research and literature surrounding subjective well-being focus on happiness, positive affect, and life satisfaction.

Social well-being is more in tune with social behaviors: how one interacts with social institutions and mores, how he/she interacts with others, and how others react to him/her.

Considering these differences, this study comparing well-being constructs between German and Chinese students looked at social support as an indicator of social well-being, and happiness and satisfaction with life as indicators of subjective well-being.

Well-Being Study

It can be assumed that the definitions of the above terms might differ between these two groups, based on their differing cultures, as might the objectives to accomplish each.

Via focus groups and questionnaires, the study assessed perceived social support through rated statements like:

  • “I experience a lot of understanding and security from others.”
  • “If necessary, I can easily borrow something I might need from neighbors or friends.”
  • “I have friends and family who will simply just hug me.”

Similarly, satisfaction was measured through statements like:

  • “The conditions of my life are excellent.”
  • “In most ways, my life is close to my ideal.” 
  • “I am satisfied with my life.”

And, lastly, happiness was measured via statements like:

  • “Some people are generally happy. They enjoy life regardless of what is going on, getting the most out of everything.”
  • “Some people are generally not very happy. Although they are not depressed, they never seem as happy as they might be.”

The Results

Happiness

Both groups defined happiness criteria as including social contacts, positive emotions, and quality of life. Where the two countries differed was in social contact.

Social contact was the most frequently mentioned aspect in China and the least in Germany.

Another interesting aspect of the way each group viewed happiness was in the angle they took. 

The Chinese groups saw happiness as pursuing a dream/goal and/or seeing it fulfilled, while the German groups saw two types of happiness: uncontrollable (which is designed by luck or fate, for instance) and controllable (as in achieving something). They also specified that happiness is subjective and brief.

Life Satisfaction

Both groups noted different kinds of satisfaction.

First, an individual realistic standard; second, an ideal standard that’s changeable. 

Lastly, they mentioned one’s perception of current satisfaction.

Quality of life was seen by both groups as a significant factor of life satisfaction, but the Chinese students focused on good living conditions (like high salary and economic conditions), while the German students focused on basic needs fulfillment (a home and food, etc.).

The researchers concluded that these differences may be based on the economic focuses of the two countries.

The Chinese groups saw contentment with one’s situation and a positive attitude about life as major contributing factors to life satisfaction, while the German students noted that satisfaction can come with comparing one’s current situation with the social norm or an individual standard.

Perceived Social Support

Chinese students focused on societal support, like charities, companies, and government policies, when discussing sources of perceived social support, while German students focused more on direct social networks.

German students mentioned financial and material support more frequently than their Chinese counterparts.

Both groups mentioned emotional support, while only the Chinese groups talked about “asking for help” indirectly, such as by posting on social media to gain empathy.

This study shows that though the themes of well-being may be universal, the contributing factors to well-being differ across cultures, often depending on cultural values, perspectives, and expectations.