‘Simpatia’ and Spontaneous Helping: What Values Contribute to a Culture of Volunteering?

Do you find time to volunteer?

For what reason?

Is it something personally important to you? Or is it something that your culture values?

We’ve been talking about prosocial behavior in culture over the last couple of weeks, including donating money.

This week, we’ll look at what values might contribute to a culture of volunteering.

Spontaneous Helping

When you think of volunteering, you probably think of giving your time and energy regularly to an organization – working at a food bank, helping your church bake sale, participating in big brother/sister, etc.

But there are different forms of volunteering.

One form – spontaneous helping – was the focus of a study on cross-cultural differences in helping strangers.

Research was conducted in big cities – New York, Shanghai, Rio de Janeiro, etc. – of 23 countries.

Non-emergency situations were set up, in order to assess how frequently strangers might proactively come to a person’s aid.

These situations included a stranger dropping a pen, a stranger with an injured leg trying to pick up magazines, and a blind person crossing the street.

These three measures resulted in a relatively stable helping rate per city.

But the findings across cities varied greatly.

Brazilians vs. Malaysians

The highest helping rate – 93% – was found in the city of Rio de Janeiro.

This finding is in line with past studies of cultural norms in Spanish and Latin American countries.

Such studies have highlighted the cultural value of “simpatia” in such cultures – i.e. a demonstrated politeness and helpfulness to strangers and a proactive concern for others.

The lowest helping rate – 40% – was found in Kuala Lumpur, Malaysia.

Being that both Brazil and Malaysia are collectivist cultures, this result contradicts the theory that collectivist societies might have a higher helping rate than individualist societies, due to their social orientation.

In reality, the results were all over the map in relation to collectivism vs. individualism and helping, with cities in some collectivist countries averaging higher helping rates – like San Jose, Costa Rica (91.33%) and Lilongwe, Malawi (86%) – while others had low rates – like Singapore (48%) and Sofia, Bulgaria (57%).

Conversely, some individualist cultures were high on the scale – like Vienna (81%) and Copenhagen (77.67%) – while others were low – like New York City (44.67%) and Amsterdam (53.67%).

Economic Productivity

One curious finding was the inverse relationship between helping and the country’s economic productivity.

That is, helping occurred less on the whole in wealthier countries than in poorer ones.

This might suggest that some cultures show more care for each other out of necessity.

Next week, we’ll talk more about different avenues of volunteering and their cultural relevance.

Prosocial Behavior: Why Do We Give? Why Do We Care?

Do you donate money to charity? Time and energy to volunteering? 

Are you concerned about social issues, like homelessness, racial discrimination, or gender inequality?

If you answered ‘yes’ to any of these questions, then you’re engaging in prosocial behavior.

Over the next few weeks, we’ll be looking at prosocial behavior and culture.

But first, let’s define and understand it.

Origin of the Term, ‘Prosocial Behavior’

The term, ‘prosocial behavior,’ appeared in the ‘70s as an antonym for ‘antisocial behavior.’

It’s defined as demonstrating actions such as cooperation, diplomacy, sharing, helping, feeling empathy, etc.

Basically, prosocial behavior involves caring for other people and your community.

Personal benefits of being a “helper” include boosting one’s mood, reducing stress, and giving your network or community social support.

Reasons for Prosocial Behavior

Aside from the personal benefits of prosocial behaviors, there are other evolutionary and psychological reasons to engage in it. 

  • Reciprocity – Helping others may have evolved from the social norm of reciprocity. When on the receiving end of help, one might feel obliged to help the person in return in their time of need.
  • SocializationEarly child development often includes teachings on kindness, sharing, and helping. These prosocial behaviors may be encouraged as the child grows.
  • Egoism – One might be performatively prosocial, engaging in prosocial behaviors purely to benefit themselves.
  • Survival of the Fittest – Evolution might explain why prosocial behaviors developed. Helping one’s in-group (family, for instance) would ensure survival of your species and/or genetics.

Types of Prosocial Behavior

Researchers have that prosocial behavior can be driven by different motivations.

Here are three distinct types of prosocial behavior:

  • Altruistic – This type of prosocial behavior is not motivated by personal gain. It seeks to help and support others for their sake. Think donating to a cause anonymously.
  • Reactive – This type of prosocial behavior is motivated by individual needs. The individual is acting in response to someone’s specific need. Think supporting a friend when they’re going through a hard time.
  • Proactive – This type of prosocial behavior is motivated by personal gain. The goal of this behavior is to seek status and in-group popularity through “generous” actions. Reciprocity is expected. Think national diplomacy.

With this brief introduction to prosocial behavior, we’ll be discussing how it manifests culturally over the next few weeks in the context of charity and volunteering.