Are you having trouble with cross-cultural acceptance when managing or working in a foreign culture?
Coping strategies are necessary to promoting tolerance and helping you move past any cross-cultural hang-ups and ethnocentricity.
Last week, we talked about Acceptance: the First Step in Cross-Cultural Management.
We’ll expand on that step this week by diving into our four principles of cultural acceptance.
The Four Principles
Cultural acceptance strategies involve four key principles:
- Don’t judge
- Accept ambiguity
- Tolerate actively
- Explain yourself
In the coming weeks, we’ll look more closely at these principles, starting today with judgment.
Why Shouldn’t We Judge?
Cross-cultural management requires you to step out of your narrow ethnocentric tunnel-vision and accept other worldviews as viable alternatives to your own.
And this acceptance inherently means you do not judge. You become “culture-neutral,” not relegating things to boxes of “good” and “bad,” but simply viewing them as facts of life.
Monkeys do not pass judgment in the zoo. They just go about their business, as do the other zoo animals.
While it may seem apparent that passing judgment will get you nowhere as a manager in a foreign culture, you’d be surprised how often we are naturally inclined to do so.
In practice, avoiding judgment is difficult and must, at least initially, be an active endeavor.
This is because the culture you are raised in is the “right” one, the “best” one…at least, that’s what each and every one of us has been taught.
What Is The Best Country on Earth?
When you ask someone, “What is the number one country?” the citizens of every nation on Earth will likely answer, with conviction, that it’s their own.
But let’s look at this objectively.
First off, how do you define “number one”?
Some might define it monetarily.
So, looking at the wealthiest countries per capita, you will find that Luxembourg comes out on top, followed by Norway, Switzerland, Ireland, and Iceland:
- Luxembourg (GDP per capita: $119,719)
- Norway (GDP per capita: $86,362)
- Switzerland (GDP per capita: $83,832)
- Ireland (GDP per capita: $81,477)
- Iceland (GDP per capita: $78,181)
Does this mean Luxembourg is the best country in the world?
If you’re resoundingly shaking your head “no”, you might believe happiness is the “number one” country criteria. And in judging happiness, you could consider country suicide rates as an indicator of a nation’s overall happiness.
In that case, you’d see the countries with the lowest suicide rates are not the wealthiest:
- Antigua and Barbuda (0.5%)
- Barbados (0.8%)
- Grenada (1.7%)
- Bahamas (1.7%)
- Jamaica (2.2%)
In fact, Luxembourg (13.5%), Norway (12.2%), Switzerland (17.2%), Ireland (11.5%), and Iceland (14%) don’t even crack the top 10.
Does this mean Antigua and Barbuda is the best country in the world?
And does this data indicate that happiness does not correlate directly with wealth? If so, what makes a country “number one”? Should wealth be the criteria of what’s “best”? Should happiness? Should either?
Putting everything into perspective like this will encourage you to look past your preconceived notions and avoid passing judgment. Because nationalism might inform you that your country is number one, but the numbers tell another story.
We’ll talk more about this powerful “no judgment” principle next week.