consequences – Success Across Cultures

When you hear “emotional support,” you might think of positive actions like understanding, encouragement, compassion, and comfort.

Emotional support is commonly seen as essential for forming and maintaining friendships, providing a sense of help, tangible support, and self-worth.

Existing studies have highlighted the positive impact of emotional support on health and well-being, emphasizing its role in combating loneliness and improving overall health outcomes.

Interestingly, some researchers have found that the perception of emotional support does not always lead to positive effects on subjective well-being and can even have adverse effects.

According to Fisher et al. (1982),

“Recipients of support often ‘experience negative consequences including feelings of failure, inferiority, and dependency’ and thus ‘in many instances “[they] bite the hands that feed them”’ (p. 27).”

This apparent contradiction prompted this study published by sage, exploring the cultural underpinnings of the benefits or absence of benefits associated with perceived emotional support.

Independence-Interdependence Theory

Drawing on the independence-interdependence theory of cultural self, the researchers argue that in cultures that value independence, the direct link between perceived emotional support and well-being may be compromised.

This is because perceiving oneself as dependent on support can conflict with the importance placed on independence.

On the other hand, in cultures that prioritize interdependence, perceived emotional support is expected to have clear and positive effects on well-being.

To test this hypothesis, the study examines subjective well-being and reported physical health among college students (Study 1) and nonstudent adults (Study 2).

By considering different cultural contexts, the research aims to shed light on the role of culture in shaping the effectiveness of perceived emotional support in promoting well-being.

The Study

Study 1 found that among Euro-American college students, the positive effect of perceived emotional support on subjective well-being was weak and virtually nonexistent once self-esteem was taken into account.

On the other hand, in testing Japanese and Filipinos in Asia, even after controlling for self-esteem, perceived emotional support positively predicted subjective well-being

Study 2 extended the research by examining Japanese and American adults in midlife.

The results supported Study 1.

The evidence suggests that cultural orientations towards independence or interdependence influence the way individuals perceive and benefit from emotional support.

Those cultures that are more interdependent are more likely to benefit from perceived emotional support in terms of well-being and physical health.

These findings have implications for understanding the role of cultural context in shaping social support processes and interventions to promote well-being.

Chronemics, which we described in a past post as the study of time’s role in communication, directly correlates with time orientation, discussed last week.

Knowing that some polychronic cultures view time as cyclical and sometimes don’t even have future tenses in their language, you may have guessed that polychronic cultures are often past-oriented.

Monochronic cultures, on the other hand, are largely future-oriented.

Here are a few ways in which chronemics direct cultural behaviors.

Queuing Culture

Have you ever queued up in a foreign country and been cut in front of?

If you have and immediately thought to yourself, “how rude!” then you’re probably from a monochronic culture. Monochronic cultures are often cultures of law and order.

As this article by Leon Mann, “Queue Culture: The Waiting Line as a Social System,” published in American Journal of Sociology writes:

“Cultural values of egalitarianism and orderliness are related to respect for the principle of service according to order of arrival which is embodied in the idea of a queue. The importance of time in Western culture is reflected in rules relating to ‘serving time’ to earn one’s position in line, and to the regulation of ‘time-outs.’”

Remember, monochronic cultures – like the U.S. – are also cultures where “time is money.” So, essentially, if someone cuts the line, individuals in such cultures might consider this behavior as theft of time and/or money. The offender is essentially saying their time is more valuable than that of those they’ve cut.

Polychronic cultures do not queue orderly, if at all. They crowd and scrap their way to the front of the line. In fact, cutting in line is almost a sport in such cultures.

Although even some of those who are of polychronic cultures might get upset when cut, the queueing culture (or lack thereof) is, more or less, accepted.

Actions & Their Consequences

Another way in which chronemics and time orientation impact cultural behavior is the consequences of certain actions at work.

The chart below highlights some examples:

Monochronic cultures are deadline-driven and task-oriented regarding both negotiations or projects. And, more often than not, the hierarchy within the organization is enforced.

For polychronic cultures, a deadline is just a suggestion, and negotiations don’t end until an agreement is made. Even then, the contract is amendable.

Moreover, organizations are interaction-oriented, rather than task-oriented, and the hierarchy within the organization is not as rigidly enforced if one even exists.

We’ll look at these ideas in action next week.

Tag: consequences

How Time Orientation & Chronemics Impact Queuing & Workplace Culture