Nature’s Timeline: Polychrons and Time Perception

A new factory opened up in Alaska, and several Inuits were hired on to work.

To alert everyone to the workday schedule, a whistle would ring throughout the factory.

When it was time for lunch, the whistle. Before a fifteen-minute break, whistle. When the workday was over, whistle.

By the end of the week, every single Inuit had quit. They could not abide by this angry whistle.

Their culture is not run according to a rigid schedule but rather by the tides. 

The tides are what dictate human activities, particularly harvesting mussels in the ice sheets when the tide is low.

So to the Inuits, time and human activity are determined by nature…not by man and his whistle. 

Last week, we talked about how monochrons value time as something tangible.

But for polychrons, time is valued on a whole different scale.

Polychronic Time

Consider a race track.

Several horses run on the same track at different speeds, each in their own lane.

This is similar to how polychrons view time.

Often, in a polychron’s mind, there are several simultaneous lanes on the same track: different tasks, running at the same time on their own lanes.

One lane has a work agenda, with tasks approximately scheduled.

Another has a personal agenda, with relationships being of equal import as work.

There is a push-and-pull between various mental lanes in a polychron’s timeline track.

Polychrons and Agendas

Polychrons view human relationships and quality time as more important than cost-priority issues.

If you attend a meeting in a country with a polychronic time perception, like Mexico or India, for example, you should not expect the meeting’s agenda to start on time.

Instead, what you should expect is to partake in a long period of socializing before the meeting even starts, usually over tea or coffee. 

This is to build rapport and start off on the right foot.

Before modern industrialization, this is how many European countries perceived time too.  

Running a tight ship, schedule-wise, was not so essential to the bottom line, whereas personal interaction was commonplace and just as important as the agenda.

You can still see this in the cultures of southern European countries, like Italy or Spain.

Polychrons and Deadlines/Appointments

There is no deadline obsession in polychronic cultures. 

Due to not prioritizing deadlines, other scheduled tasks are then delayed as well.

Those who expect something done in polychronic cultures take these delays easier than a monochron might. They are not put off or annoyed by the delays, because they accept this is how things go.

Though a task might go over the scheduled time in a polychronic culture, it will usually be completed…just within its own time.

Appointment times too are an approximation.

Although everyone will be seen, it likely won’t be as per schedule.

Polychron vs. Monochron

Considering these vastly different perceptions of time, you can see why polychronic and monochronic cultures might butt heads when it comes to business matters.

Next week, we’ll talk more about how to bridge the divide.

“Time is Money”: Monochrons and Time Perception

A German manager was sent to Honduras to monitor a factory for his company.

Every single day, the factory workers showed up a half-hour late.

He held a meeting with the workers and brought this issue up, expecting to see some changes.

Nothing.

He created an incentive for being on time, offering a raise at year’s end to those who were punctual.

Nothing.

He implemented a sliding scale of punishment for tardiness, with a three-strike rule.

Nothing.

He laid down the law and fired a worker who was exceptionally late on a regular basis.

Still, the next day, workers did not punch in on time.

No matter how often he insisted that they be punctual, nothing changed.

He complained to his Honduran co-manager about this issue, and she shrugged, saying, “They may be late, but at least they show up. That, in and of itself, is rare.”

This is where monochrons and polychrons butt heads, and the frustration is very real.

Last week, we touched on the differences between monochronic and polychronic cultures.

This post will go into deeper detail about what to expect from monochronic employees or managers.

What to Expect from a Monochron

As the above example shows, monochrons – whose cultures are prominently found in Northern Europe, North America, and parts of Asia – are time-sensitive.

Time is strictly divided: there is a time for fun and a time for work.

As Project Management Institute describes it, monochrons treat time as:

“a commodity of high value, as necessary as or perhaps even more important than satisfaction, good work, and relationships.”

Time is as tangible as any other commodity, as the phrase, “Time is money,” suggests.

Time can be wasted. It can be saved. It can be killed. It can be lost. It can won.

This perspective of time results in monochrons having a stricter and more stressful relationship with the clock and, as such, they try to use their time effectively, often focusing on completing one task at a time.

As studies show, doing so is actually a more productive use of time than multitasking.

Studies indicate that multitasking is less efficient because we are less focused, resulting in shallower learning and lower achievement and productivity. 

In fact, one study showed that only 2.5 percent of people are effective multitaskers.

The fact that monochronic cultures eschew multitasking for a more focused approach indicates that they are instinctively making the most effective use of time.

A monochron’s linear thinking and proclivity to strict schedules, with a focus on one event following another (think a timetable or meeting agenda, etc.), exemplifies this.

Get It Done

Monochrons emphasize getting things done.

Punctuality. Precision. Productivity.

These are the keys to success in a monochronic culture.

Managing time to use it more efficiently results in greater productivity and, thus, greater success.

So, here’s a pro tip if you are attending a meeting with an international colleague: understand their time perspective and meet their expectations.

If they are from a monochronic culture, arrive early, be prepared, and adhere to the agenda.